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For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
At CVS Pharmacy we’re committed to the highest level of customer service. How can we help you? Click on a topic to find answers to the most frequently asked questions, or enter a keyword in the Search field.
Contact our CVS Caremark customer service team to quickly find answers to your questions.
For immediate assistance, call Customer Service at 1-800-SHOP-CVS ( 1-800-746-7287 ) Monday - Friday 9:00 AM - 9:00 PM EST, Saturday & Sunday 10:00 AM - 6:30 PM EST. Closed major holidays.
Contact. We are always interested in hearing how we can serve you better. If you have comments or questions, feel free to contact us. Use the following categories and contact information to get the most immediate response to your inquiry.
For CVS.com questions, comments and technical issues, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
If you do not have a member ID card, please call Customer Care at 1-800-552-8159. For questions concerning your prescription(s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590