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In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. [69] StubHub has no price ceiling, but does inform buyers what similar ...
Since StubHub adopted this pricing model in 2015, the company has sold almost 5 million tickets to Washington, DC, consumers alone, generating $118 million in “hidden” fee revenue, according ...
Schwalb’s office claims that StubHub tested its drip pricing method from 2014 to 2015, randomly offering some users “all-in pricing” — when all mandatory fees are apparent from the start ...
Scalpers would purchase tickets in bulk from the promoter hoping that the tickets would sell out causing an increase in demand for tickets and thus an increase in the ticket price. This caused event promoters to put restrictions on the number of tickets that can be purchased in one transaction, which has greatly reduced unfair ticket pricing.
Vivid Seats is a middleman between ticket buyers and sellers, taking a 10% commission once tickets have sold [16] and additionally charging buyers service fees (circa 20–40% [17]) and shipping charges.
StubHub is being sued for alleged deceptive fees and unfair pricing by Washington D.C.'s Attorney General.
That makes it “nearly impossible” for buyers to know the true cost of a ticket and compare to find the best price, he said. Fees vary widely and can total more than 40% of the advertised ticket price, the lawsuit alleges. StubHub is one of the world’s largest resale platforms for tickets to sports, concerts, and other live events.
The attorney general for Washington, D.C., sued StubHub on Wednesday, accusing the ticket resale platform of advertising deceptively low prices and then ramping up prices with extra fees.