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AOL Canada only. Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless ...
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Canada Labour Code, Part II — Complaints related to workplace health and safety and reprisals in the federal public service. The Treasury Board of Canada , employing over 180,000 public servants in 27 bargaining units , is the main employer covered by the Board's mandate.
Most recently in 2021, the CCTS accepted approximately 17,000 complaints from Canadians in regards to their Internet, phone, and TV services. Bell represented 20% of all complaints, an eight percent decrease from the year prior. Rogers was in second with 13.9%, Fido in third with 10% and TELUS in fourth with 7% of all complaints. [8]
Canada's varied labour laws are a result of its geography, historical, and cultural variety. This expressed in law through the treaty-/land-based rights of individual indigenous nations, the distinct French-derived law system of Quebec, and the differing labour codes of each of the provinces and territories.
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