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Intelenet Global Services is a subsidiary of Teleperformance D.I.B.S. [2] The company offers omni-channel contact centre, digital transformation, Robotic process automation , AI and analytics , transaction processing, finance & accounting, HRO and IT to companies in the United Kingdom, the United States, Australia and India.
Teleperformance secured multiple United Kingdom government and NHS contracts to operate support services for the public during the COVID-19 pandemic. [20] In 2020, Teleperformance launched Teleperformance Cloud Campus in Portugal, with mobile cloud-enabled workstations for virtual onboarding, training, and employee meetings. [21]
A web portal is a specially designed website that brings information from diverse sources, like emails, online forums and search engines, together in a uniform way. Usually, each information source gets its dedicated area on the page for displaying information (a portlet ); often, the user can configure which ones to display.
Health Advocate, Inc. is a US national health advocacy, patient advocacy and assistance company. [1] The privately held company was founded in 2001 by former Aetna executives [2] and is headquartered in Plymouth Meeting, Pennsylvania, currently run by Teleperformance.
With a web browser interface, users can access data held in any database the organization wants to make available at any time and — subject to security provisions — from anywhere within company workstations, increasing employees' ability to perform their jobs faster, more accurately, and with confidence that they have the right information ...
TTEC Holdings, Inc. (formerly named "TeleTech"), is an American customer experience technology and services company headquartered in Greenwood Village, Colorado. Kenneth D. Tuchman is the founder, chairman and CEO. [4]
Foundever provides out-sourced call center services, as well as consulting, analytics, and support for other business processes. [18] The company operates out of large buildings with employees that speak different languages. [13] Its call centers are used for things like sales, customer service, collections, and back-office work.
Web callback is a technology where a person can enter his or her telephone number in a form on a web site. The company who owns that Web site will then receive the Web callback request and a call center agent will call the person who made the request back on the number they entered. In some implementations, the Web callback service provider ...