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Contact IDHS. Customer Help Line: 1-800-843-6154 · 1-866-324-5553 TTY. Use the IDHS Customer Help Line for questions about case status, benefits, services or eligibility. Staff are available 8:30 am - 5:00 pm, Monday through Friday, except State holidays. For more information see Customer Frequently Asked Questions (FAQ)
Find a local Family Community Resource Center (FCRC), report changes to your address, phone number, family size, or income, or if you have questions about or need help with a Medicaid application. Phone (toll-free): 1-800-843-6154
Learn about Medicaid eligibility, enrollment, benefits, and providers in Illinois. Find useful contacts and FAQs for Medicaid clients and providers.
Call the DHS Help Line at 1-800-843-6154; 1-866-324-5553 TTY. Available Monday - Friday, 8:30 AM - 4:30 PM. Closed State holidays. Follow the prompts for SNAP, Cash and Medical benefits to speak to a Customer Service Agent. In Person - At Your local Family Community Resource Center.
Medicaid members! Don't risk losing your health insurance. Update your address at Illinois Medicaid. Or call 1-877-805-5312. We are open Monday through Friday from 7:45 a.m. to 4:30 p.m. TTY user call 1-877-204-1012. It's easy, fast, and free.
We are offering two in-person Healthchoice Illinois Listening Sessions allow you the opportunity to talk about your experiences with HealthChoice Illinois managed care. Please be sure to register for one of these important events.
Got Medicaid? Get ready to renew! Use Manage My Case to access your benefits, check your redetermination due date, and verify your mailing address. If you're due, renew online right away. ILogin - A new way to log in to ABE and Manage My Case. For more information visit the ABE Customer Support Center.
Find out how to contact the Illinois Medicaid office by phone or online, and learn about the eligibility requirements and benefits of the program. The phone number is 800-843-6154 or 800-226-0768.
Contact your local Family and Community Resource Center or the ABE Customer Call Center for assistance with your application or benefits. Find your local office; Report technical problems with ABE ; You can call the DHS help Line at (800) 843-6154. Phone charges may apply.
Learn how to change your Medicaid address, find your renewal due date, and complete your renewal online at abe.illinois.gov. Get ready to renew your healthcare coverage starting May 2023 and access resources and FAQs.