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Our highly-trained customer support is here to help you with your mortgage servicing needs. We're here to make managing your mortgage as easy as possible. Easily download statements, make payments, and more. Stay informed with featured resources and information available to you.
Sign in to manage your account, make a payment, and view details on your loan.
Sign in to manage your Shellpoint mortgage account, make payments, and view loan details.
Shellpoint Mortgage Servicing Contact Information. Customer Care Line: 1-800-365-7107 . Correspondence Address. Shellpoint Mortgage Servicing PO Box 10826 Greenville, SC 29603-0826. General Payment Address. Shellpoint Mortgage Servicing P.O. Box 650840 Dallas, TX 75265-0840. Overnight Payment Address. Shellpoint Mortgage Servicing Attn: Payment ...
Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of our lender and investor clients, we accept and process mortgage payments from more than 2.3 million homeowners nationwide.
COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance.
Access your Shellpoint Mortgage Servicing account by signing in to Insight with your username and password.
Create an account to start a new loan, or follow one already in progress. By selecting the checkbox and agreeing to the Telephone Consent, I am providing my electronic signature and hereby consent to the following:
As of May 1, 2024, your mortgage loan, previously serviced by Specialized Loan Servicing (SLS), has transitioned to our new systems. You should have received communication detailing the new servicer for your account.
Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and...