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  2. Sales engineering - Wikipedia

    en.wikipedia.org/wiki/Sales_engineering

    Sales engineering. Sales engineering is a hybrid profession of sales and engineering that exists in industrial and commercial markets. Buying decisions in these markets are made differently than those in many consumer contexts, being based more on technical information and rational analysis and less on style, fashion, or impulse.

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  4. Systems Engineering and Technical Assistance - Wikipedia

    en.wikipedia.org/wiki/Systems_Engineering_and...

    Subpart 37.2 defines advisory and assistance services and provides that the use of such services is a legitimate way to improve the prospects for program or systems success. FAR Part 37.201(c) defines engineering and technical services used in support of a program office during the acquisition cycle.

  5. Sales operations - Wikipedia

    en.wikipedia.org/wiki/Sales_operations

    Sales operations. Sales operations is a set of business activities and processes that help a sales organization run effectively, efficiently and in support of business strategies and objectives. Sales operations may also be referred to as sales, sales support, or business operations.

  6. Technical director - Wikipedia

    en.wikipedia.org/wiki/Technical_director

    A technical director (TD) is usually a senior technical person [1] within e.g. a software company, engineering firm, film studio, theatre company or television studio. This person usually has the highest level of skill within a specific technical field. It is also a common alternative title in association football for the position of Sporting ...

  7. IT assistant - Wikipedia

    en.wikipedia.org/wiki/IT_assistant

    IT assistant. An Information Technology Assistant (commonly abbreviated to IT Assistant) is a person who works as an assistant in the IT business. Because the term "Information Technology" is commonly abbreviated "IT", job seekers recruiters often use the abbreviated version of the title.

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  9. Skilled worker - Wikipedia

    en.wikipedia.org/wiki/Skilled_worker

    Skilled worker. A skilled worker is any worker who has special skill, training, or knowledge which they can then apply to their work. A skilled worker may have learned their skills through work experience, on-the-job training, an apprenticeship program or formal education. These skills often lead to better outcomes economically.