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I misplaced the original of my Chase mortgage refinanced under HARP. In January I contacted Chase customer service to have a hard copy sent to me. To date I have worked with three individuals -- two in customer service, one at a branch in OH. I have yet to to receive all the documents that comprise the documents at closing (Sept. 2012).
U.S. mortgage rates jumped again this week, according to Freddie Mac's Primary Mortgage Market Survey of April 1st. The 30-year fixed-rate mortgage rose to 3.29% from 3.21% last week and 4.07% a year ago; the 15-year fixed rate moved up to 2.61% from 2.57% and 3.26%,...
I paid off my loan, no 2nd mortgages or anything, Chase says they have sent the reconveyance paper work to the county and even provided me copies, but the county hasn't received them. I've spent over 40 hours with Chase representatives. It can't be the mail. I keep getting the runaround from Chase.
In December I signed papers and had begun paying my officially modified mortgage. I got refinanced at 4.5%. My payment was down to $1,350 per month. I just got a notice that as of June 1st my payments will be $1,584 per month due to a shortage in my escrow account. I called Chase today and said...
I have been trying to apply for a Loan Modification since Dec. 2009 & stopped making my mortgage since January 2010. Just like most of us, BofA was giving me the run around. So I emailed the OOP on 7-26-10 & on the same day, Customer Advocacy – Cindy Repreza called me & said my file will be “escalated†to a “Senior ...
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Reviving this because something odd just happened. As mentioned above, none of my trial payments from 3/21 - 7/21 were reported to CRAs. Always coded as No Data. I just paid off my mortgage last month. Today I receive a credit notification that I have a recent late payment. I pull my Experian and is shows: 3/21: 30 days late 4/21: 60 days late
Hoping I can get some advice on how I can proceed with this mess of mine. In 2005 I purchased my house for $415K with Countrywide 80/20%. In 2012 I got a re-modification of the 1st loan, the 2nd loan got transferred to Real Time Resolutions. I have been paying the 1st loan but never got...
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For those of you who have had your Chase loans reassigned to IBM Lender Business Process Services, I thought I'd report on my first conversation with them today. My loan was reassigned to them as of August 1. This is the first time they've called me. When I asked if they'd bought the loan or...