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Quality Management Software is a category of technologies used by organizations to manage the delivery of high-quality products. Solutions range in functionality, however, with the use of automation capabilities they typically have components for managing internal and external risk, compliance, and the quality of processes and products.
The European Quality in Social Service (EQUASS) is a sector-specific quality system designed for the social services sector and addresses quality principles that are specific to service delivery to vulnerable groups, such as empowerment, rights, and person-centredness.
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.
It was developed as a guide for managers of manufacturing plants on how to combine lean manufacturing and Six Sigma to improve quality and cycle time in the plant. [5] In the early 2000s Six Sigma principles expanded into other sectors of the economy, such as healthcare, finance, and supply chains. [citation needed]
Service inputs are critical for manufacturing including capital from banks, energy, information systems and human resources. Services are part of the manufacturing supply chain, just like the physical inputs of products from other manufacturing companies. Both manufacturing and service operations can purchase services from outside the organization.
innovation strategy: Provides products or services with latest innovations [5] Alliance strategy: Creates cooperative relationships that benefit both suppliers and other companies, even with competitors [5] Growth strategy: Helps companies develop and diversify their market [5] Quality strategy: Helps improve the quality of product and services [5]
American Society for Quality (ASQ) Abbreviation: ASQ: Formation: 16 February 1946; 78 years ago (): Founder: George D. Edwards: Type: Professional association: Purpose: To provide the quality community with training, professional certifications, and knowledge to a vast network of members of the global quality community.