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Tesla has asked some of its suppliers for refunds in order to help it reach its profitability goal, the Wall Street Journal reported over the weekend, citing a memo sent to a supplier last week. ...
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Customers complained in 2019 about Tesla being sloppy and inconsistent in handling returns and refunds, with some customers waiting months to receive refunds. [ 272 ] [ 273 ] In March 2021, Tesla double-charged some customers for new cars; [ 274 ] about a week after significant public outcry, Tesla apologized and the customers received refunds.
Tesla has set up mobile-shipping-container "stores" [9] and 6 Airstream travel trailers each pulled by a Model X, reaching areas not served by brick-and-mortar shops. [26] [27] Tesla's strategy of direct customer sales and owning stores and service centers is different from the standard dealership model in the US vehicle marketplace. [28]
Tesla attacked the lawsuit as a "disingenuous attempt to secure attorney's fees posing as a legitimate legal action". [105] On May 19, 2018, Tesla reached an agreement to settle the class-action lawsuit. Under the agreement, class members, who paid to get the Autopilot upgrade between 2016 and 2017, will receive between US$20 and $280 in ...
The lawyers are asking for just over 11% of the Tesla shares that would have gone to Musk, or slightly more than 29.4 million shares. Tesla’s stock closed Friday at $202.64 per share, meaning ...
The fee appears "below the line" making it appear like a tax at the bottom of a customer's phone bill. This fee is thought to bring more than a half-billion dollars in a year for AT&T, which claims the fee is for covering the cost of cell sites and maintenance. [133] In June 2018, AT&T raised the administrative fee to $1.99 from 76 cents per-line.