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In February 2013, Walmart received an American Customer Satisfaction Index rating of 71 as compared to 81 for Target, placing Walmart last for the year among retail and department stores. [165] According to Bloomberg News, this marks the sixth year in a row Walmart has either finished last or tied for last. [166]
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
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Reviewers on the Walmart site said that they don’t feel the Walmart brand can match its brand-name competitors in terms of flavor. They also added that overly thick chunks can tear apart soft bread.
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A sender and a recipient connected by a mailbox provider (MP). The feedback provider and the feedback consumer are the two formal endpoints of the feedback loop (blue arrow). Senders need to subscribe, possibly using a web form similar to the one depicted on the upper left corner, in order to become feedback consumers.
TIME has reached out to Walmart for comment and further information. The news comes after Walmart made a similar change to three New Mexico stores last year, removing all self-checkout machines.