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2. Member Benefits within Assist by AOL

   help.aol.com/articles/assist-by-aol-faqs

   Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.

3. Assist by AOL - AOL Help

   help.aol.com/products/assist-by-aol

   Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.

4. Knox Box - Wikipedia

   en.wikipedia.org/wiki/Knox_Box

   A Knox Box is a small, wall-mounted safe that holds building keys for fire departments, emergency medical services, and sometimes police to retrieve in emergency situations. [ 1 ] [ 2 ] The term "Knox-Box" is a brand name for such products produced by the American company Knox Associates, which does business as The Knox Company.

5. Quick Assist - Wikipedia

   en.wikipedia.org/wiki/Quick_Assist

   Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

6. Rapid problem resolution diagnosis - Wikipedia

   en.wikipedia.org/wiki/Rapid_problem_resolution...

   RPR has been fully aligned with ITIL v3 since RPR 2.01 was released in April 2008. RPR fits directly into the ITIL v3 problem management process as a sub-process. Some organisations handle ongoing recurring problems within incident management, and RPR also fits into the ITIL v3 incident management process as a sub-process.

7. Rapid application development - Wikipedia

   en.wikipedia.org/wiki/Rapid_application_development

   RAD was often an essential part of larger business re engineering programs. The rapid prototyping approach of RAD was a key tool to help users and analysts "think out of the box" about innovative ways that technology might radically reinvent a core business process. [4] [5]