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  2. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  3. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  4. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  5. Construction contract - Wikipedia

    en.wikipedia.org/wiki/Construction_contract

    Construction contract. A construction contract is a mutual or legally binding agreement between two parties based on policies and conditions recorded in document form. The two parties involved are one or more property owners and one or more contractors. The owner, often referred to as the 'employer' or the 'client', [1] has full authority to ...

  6. Complaint - Wikipedia

    en.wikipedia.org/wiki/Complaint

    In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief).

  7. AOL Mail

    mail.aol.com

    You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.

  8. Construction - Wikipedia

    en.wikipedia.org/wiki/Construction

    Construction is a general term meaning the art and science of forming objects, systems, or organizations. [1] It comes from the Latin word constructio (from com- "together" and struere "to pile up") and Old French construction. [2] To 'construct' is a verb: the act of building, and the noun is construction: how something is built or the nature ...

  9. PCL Construction - Wikipedia

    en.wikipedia.org/wiki/PCL_Construction

    Founded. 1906 (incorporated in 1913 as Poole Construction Company Limited) Headquarters. Edmonton, Alberta, Canada Denver, Colorado, U.S. Number of employees. 4,500; [ 1 ] more than 10,000 hourly tradespeople [ 1 ] Website. www.pcl.com. The PCL family of companies is a group of independent general contracting construction companies in Canada ...