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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
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This template is used to confirm that a copyright owner has granted permission for their work to be used on Wikipedia under a free license. It should be added to the top section of the article's Talk page. Template parameters [Edit template data] This template prefers inline formatting of parameters. Parameter Description Type Status Removed removed Set to 1 if the released text has been ...
A ticket exchange, also known as a secondary ticket outlet, is a market where tickets are bought and sold. Ticket exchanges allow people to buy and sell tickets online. Typically, ticket exchanges are used by individuals wanting to buy or resell tickets from other individuals rather than from the event the ticket is
RT has many ways to highly customize creating and updating tickets, owners, dependencies, custom everything, and workflows. A web interface is available for both logged in users and guest/customer/end users. Template callbacks allow the modification of the software's web pages without requiring extensive knowledge.
Yes with Jinja2 template can be implemented per tracker for other templates Yes Yes No (use web) Yes new in 2.0 No No No No Yes XMLRPC [91] StarTeam: Yes No No No Yes No No No Yes No No Supportworks: Yes No Yes No Yes Yes [92] No No No No No SysAid: Yes No Yes No Yes Yes Yes No No No No Team Foundation Server: Yes No Yes Yes No No Yes Yes No ...
Ticketing details, either a ticket number or a ticketing time limit. Itinerary of at least one segment, which must be the same for all passengers listed. Name of the person providing the information or making the booking. Other information, such as a timestamp and the agency's pseudo-city code, will go into the booking automatically. All ...
This template is used to identify the VRTS ticket associated with the permission of a particular file. See m:VRT for more information. Template parameters [Edit template data] This template prefers inline formatting of parameters. Parameter Description Type Status work work Replaces "this work" Unknown optional Ticket URL ticket Link to ticket archived in VRTS URL deprecated category category ...