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Further contributions have been made by Weill and Broadbent, [6] Aitken, [7] Kaplan, [8] and Benson, Bugnitz, and Walton. [9] The ITIL version 2 Business Perspective [10] and Application Management [11] volumes and the ITIL v3 Service Strategy volume also cover it in depth. Various vendors have offerings explicitly branded as "IT Portfolio ...
The latter refers to management methods tied to the automation or support of human decision making. [2] IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with a strong input into the technology phase of the business/organization.
Enterprise architecture regards the enterprise as a large and complex system or system of systems. [3] To manage the scale and complexity of this system, an architectural framework provides tools and approaches that help architects abstract from the level of detail at which builders work, to bring enterprise design tasks into focus and produce valuable architecture description documentation.
According to research, service integration and management needs to address and overcome four key issues: [8] Measuring services end-to-end; Aligning scope and specifications across provider contracts; Managing relationships and collaboration with and between providers; Defining standardization and modularization
Information technology (IT) architecture is the process of development of methodical information technology specifications, models and guidelines, using a variety of information technology notations, for example Unified Modeling Language (UML), within a coherent information technology architecture framework, following formal and informal information technology solution, enterprise, and ...
Among the topics currently being explored are: [11] scalability, securing data center networks, disaster recovery, government restrictions. [12]Another major area is the cost of downtime regarding customer dissatisfaction & business loss, [13] and also the "astonishing" yet hidden cost and effect regarding personnel & productivity.
A server is a physical component to IT Infrastructure.. Information technology infrastructure is defined broadly as a set of information technology (IT) components that are the foundation of an IT service; typically physical components (computer and networking hardware and facilities), but also various software and network components.
An ICD is the umbrella document over the system interfaces; examples of what these interface specifications should describe include: The inputs and outputs of a single system, documented in individual SIRS (Software Interface Requirements Specifications) and HIRS (Hardware Interface Requirements Specifications) documents, would fall under "The Wikipedia Interface Control Document".