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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

3. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

4. Auto dialer - Wikipedia

   en.wikipedia.org/wiki/Auto_dialer

   Using agent availability alone to set the maximum number of parallel outbound calls is not as efficient as it is possible to be, since a large fraction of all calls in practice are RTNR or not answered by humans, meaning that a similar fraction of agents goes unused if an agent being available at the point of call initiation is a requirement. [4]

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   The customer benefit of AI is the feel for chatting with a live agent through improved speech technologies while giving customers the self-service benefit. [13] AI can learn through interaction to give a personalized service. The exchange the Internet of Things (IoT) facilitates within devices, lets us transfer data when we need it, where we ...

6. Luigi Mangione viewed UnitedHealthcare CEO Brian Thompson’s ...

   www.aol.com/luigi-mangione-viewed-united...

   Luigi Mangione believed killing UnitedHealthcare CEO Brian Thompson to be a "symbolic takedown" and "a direct challenge" to the healthcare company’s corruption and “power games,” according ...

7. Biden admits he might not have lasted another term if he'd ...

   www.aol.com/biden-admits-might-not-lasted...

   President Biden acknowledged concerns about his age, stamina and ability to have served a second term in an interview with USA Today in the Oval Office.