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Frederick Irving Herzberg (April 18, 1923 – January 19, 2000 [1]) was an American psychologist who became one of the most influential names in business management. [2] [3] He is most famous for introducing job enrichment and the Motivator-Hygiene theory. His 1968 publication "One More Time, How Do You Motivate Employees?"
Employee engagement is a multifaceted concept that extends across various stages of the employee lifecycle. [30] From the initial interaction with potential candidates to the feedback gathered during exit interviews, organizations employ different strategies to foster a positive and productive work environment.
Employee motivation is an intrinsic and internal drive to put forth the necessary effort and action towards work-related activities. It has been broadly defined as the "psychological forces that determine the direction of a person's behavior in an organisation, a person's level of effort and a person's level of persistence". [1]
This suggests that a follower's consideration of personal interests and the desire to expand knowledge and skill has significant motivational impact, requiring the leader to consider motivating strategies to enhance performance. [7] There is general consensus that motivation involves three psychological processes: arousal, direction, and ...
In general, Theory X style managers believe their employees are less intelligent, lazier, and work solely for a sustainable income. Management believes employees' work is based on their own self-interest. [6] Managers who believe employees operate in this manner are more likely to use rewards or punishments as motivation. [6]
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By sharing knowledge, the employees feel satisfied and with the new knowledge it can increase the organizations innovation activities. [8] According to the two-factor theory, there are four possible combinations: [9] High hygiene + high motivation: The ideal situation where employees are highly motivated and have few complaints.
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