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2. Knowledge process outsourcing - Wikipedia

   en.wikipedia.org/wiki/Knowledge_process_outsourcing

   The Philippines Knowledge Process Outsourcing (KPO) services are often called "non-voice" or back office services, referring to activities outside contact center, customer and IT support services. In 2014, the KPO sector comprised 40 percent of the country's outsourcing industry.

3. Offshoring - Wikipedia

   en.wikipedia.org/wiki/Offshoring

   Knowledge Process Outsourcing (KPO) is a type of outsourcing that involves or requires more advanced technical skills and a higher level of expertise. Customer Support Outsourcing (CSO) involves delegating customer service functions to offshore call centres or service providers to handle inquiries, complaints, and assistance.

4. Global Sourcing Association - Wikipedia

   en.wikipedia.org/wiki/Global_Sourcing_Association

   The Global Sourcing Association was founded as the National Outsourcing Association (NOA) in the United Kingdom in 1987 by Martyn Hart. The organization was the first European association to promote effective outsourcing and it is the parent of the federal European Outsourcing Association.

5. Capita - Wikipedia

   en.wikipedia.org/wiki/Capita

   Capita plc is an international business process outsourcing and professional services company headquartered in London. It is the largest business process outsourcing and professional services company in the United Kingdom, with an overall market share of 29% in 2016, and has clients in central government, local government and the private sector. [4]

6. Vertex (company) - Wikipedia

   en.wikipedia.org/wiki/Vertex_(company)

   Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services. [1] [2]Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996. [3]

7. Category:Outsourcing companies - Wikipedia

   en.wikipedia.org/wiki/Category:Outsourcing_companies

   Business process outsourcing companies (4 C, 33 P) U. Outsourcing companies of Ukraine (1 P) Pages in category "Outsourcing companies" ... Code of Conduct;

8. Outsourcing - Wikipedia

   en.wikipedia.org/wiki/Outsourcing

   Outsourcing Roadmap. Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain ...

9. Business process outsourcing - Wikipedia

   en.wikipedia.org/wiki/Business_process_outsourcing

   Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .