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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Learn how to report spam and other abusive conduct.
What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
Scammers target a variety of people, though research by Microsoft suggests that millennials (defined by Microsoft as age 24-37) and people part of generation Z (age 18-23) have the highest exposure to tech support scams and the Federal Trade Commission has found that seniors (age 60 and over) are more likely to lose money to tech support scams.
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Scams and fraud can come in the forms of phone calls, online links, door-to-door sales and mail. Below are common scams the New Jersey Department of Consumer Affairs warns of. Common phone scams:
On December 5, 2013, the Microsoft Digital Crimes Unit, the FBI, Europol, and other industry partners attempted to disrupt the ZeroAccess botnet. [10] Although the efforts took down 18 hosts that were part of the ZeroAccess command and control network, because of the peer-to-peer nature of the botnet, ZeroAccess remains active.
"Always contact back via a known, official channel." Brooks adds: "The bottom line is do not click on links you do not recognize and always check the address of the email sender. Be vigilant."