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A vertical service code (VSC) is a sequence of digits and the signals star (*) and pound/hash (#) dialed on a telephone keypad or rotary dial to access certain telephone service features. [1]
Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno.
Remote call forwarding is also a means for a suburban business to obtain a city-centre local number (with its full large-city coverage area) for inbound calls; while cheaper than a foreign exchange line, this can reduce long-distance telephony costs in markets where local calls are flat-rated but trunk calls are expensive.
In many voice telephone networks, anonymous call rejection (ACR) is a calling feature implemented in software on the network that automatically screens out calls from callers who have blocked their caller ID information. The caller usually hears a voice message explaining that their call cannot be connected unless they display their number.
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Call again, a form of automatic ring back, allows a caller, on reaching a busy signal, to hang up, dial a special code, and be called back automatically when the called number is no longer busy, usually with a limit of 30 minutes. Call return allows a customer to dial a code that identifies the last incoming call. On some types of central ...
USSD on a Sony Ericsson mobile phone (2005). Unstructured Supplementary Service Data (USSD), sometimes referred to as "quick codes" or "feature codes", is a communications protocol used by GSM cellular telephones to communicate with the mobile network operator's computers.
Call features provide a customised experience for the caller and maximize the efficiency of inbound call handling. Call management parameters can specify how calls are distributed according to an operator's skill level in relation to a call, the time and/or date of a call, the location of the caller or through automatic routing processes. [3]