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In June 1983, Alaska Airlines introduced their frequent-flyer program, Gold Coast Travel. In 1987, Alaska Airlines acquired Jet America Airlines, which offered a frequent-flyer program that awarded credit by flight segments (number of flights taken), compared to Gold Coast Travel, where members earned credit based on the mileage of flights taken. [1]
Airline travelers are only owed refunds, hotel and meal vouchers in certain cancellation circumstances due to a patchwork of regulations and policies.
A flight delay occurs when an airline flight takes off and/or lands later than its scheduled time. The United States Federal Aviation Administration (FAA) considers a flight to be delayed when it is 15 minutes later than its scheduled time. A flight cancellation occurs when the airline does not operate the flight at all for a certain reason.
Alaska Airlines has confirmed that miles held in Hawaiian's HawaiianMiles frequent-flyer program would be converted to the Alaska Airlines Mileage Plan scheme at a 1:1 ratio. [132] In August 2024, the regulatory review period ended without issue, a week after Alaska had agreed to extend that review period.
rebooking passengers on the same airline or a partner airline, at no extra cost providing a meal or cash or a voucher for a meal when the delay results in a passenger waiting for at least 3 hours ...
Alaska Airlines announced Wednesday it has decided to cancel all flights on 737 Max 9 airplanes through Saturday, Jan. 13, as it waits for Boeing and the Federal Aviation Administration to provide ...
In April 2018, Alaska Airlines announced its version of basic economy called Saver Fares, with the fares rolling out from January 2019. As of April 2019, basic economy fares on Alaska include a free carry-on allowance and free seat selection, but only for seats at the back of the aircraft. Changes and cancellations are not allowed after 24 ...
A mileage run may allow a traveler to (re-)qualify for a beneficial elite level, which requires a minimum number of miles to qualify. [43] Some airlines have changed their frequent flyer rules to award miles based on ticket expense rather than absolute distance traveled, which may remove the incentive for mileage runs. [44]