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Tune Jira Service Management to your unique requirements – without the complexity of traditional ITSM solutions. Get started fast and and scale as you go, with customizable features like templates and dynamic forms.
Jira Service Management is Atlassian’s service management solution for all teams. Jira Service Management is designed to help you unlock high-velocity teams by 1) empowering every team to deliver great service fast, 2) bringing visibility to work, and 3) accelerating the flow of work between development, IT, and business teams.
Jira Service Management and Jira are built on a common platform, so your development, operations, and IT teams can work together to quickly resolve requests. Service teams can link Jira Service Management tickets to issues in Jira so you can prioritize requests for development work.
Jira Service Management is purpose-built for ITSM. Jira Service Management helps IT support, operations, and business teams deliver exceptional service experiences to employees and customers. Try it free. Join a demo.
Leverage Jira Service Management’s knowledge base to respond to and resolve incoming requests faster. A unified view of work Triage, track, and assign incoming requests from various sources with queues and SLAs.
Jira Service Management makes it easier to categorize service requests, incidents, problems, and changes by organizing and prioritizing these requests in a single place, and keeps your team on track with goals (or service level agreements).
Speed up service requests through to changes and releases with Jira Service Management and Jira Software. Start your 30 day free trial, today.
Get Jira free. Make the impossible, possible in Jira. Plan, track, and release world-class software with the number one project management tool for agile teams.
Jira Service Management is Atlassian’s service management solution for all teams, giving them everything they need for: Service request management; Incident management; Problem management; Change management; Asset and service configuration management; Knowledge management; Enterprise Service Management (ESM)
Get Jira Service Management for free to give your customers an easy way to ask for help and your agents a fast way to resolve incidents.