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Run a test to 75.75.75.75, 75.75.76.76 or other Comcast DNS server. These servers de-prioritize ICMP traffic and will provide false-positives. Run a test to your modem/gateway's external IP address while on your network. Run a test while connected to a VPN service.
Internet. Your Home Network ... Tuesday, August 27th, 2024 5:06 PM. speed test. Whenever I try speed test ...
The older Xfinity speed test had an option to set which IP version to use, but defaulted to IPv6. I have since switched to DSLreports speed test which allows selection of several test settings in the advanced section. To get the full 1Gbps I would use IPv4 and search for a very fast router. Most consumer routers will not achieve 1G using IPv6.
Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.
1) Directly connect to your modem via ethernet. Restart your modem everytime you plug in a new device. It's a good time to replace your Ethernet cables; Cat6 preferred. If your speeds are good, concentrate on router/networking issues. If the speeds are still poor, concentrate on modem/signal issues. Do not test speeds over WiFi.
Also if I run a speed test to Speedtest.net (selecting the closest Comcast server) I get about 1M down and 0.5M up when we are signed up for 600/15 service. The same results if I use the xfinity speed test tool, and as I mentioned the modem itself fails it’s connectivity test returning only 3/4 pings in the ping tester. 0.
Internet upload speed not as high as advertised. I purchased a 300 Mbps down and 100 Mbps up plan from Xfinity. The Xfinity speed test is showing 351.8 Mbps down and 21.5 Mbps up. I have an SB6190 modem, which is rated for 1000 Mbps down and 240 Mbps up. I ran the speed test on a laptop hard-wired to the modem with an ethernet cable.
user_zmanr3. It is a personal modem. I reset the modem through the Xfinity app and did a speed test through the Xfinity app. Same results, download speed never gets over 100 Mbps. There is no internet health test in the Xfinity app unless you have an Xfinity modem. Several months ago Xfinity was in my area doing “network enhancements” and ...
Recently upgraded to 800 Mbps plan but not getting close to that per speed test. Motorola MB8611 DOCSIS 3.1 modem - current connection status below. TP-Link AC 1750 router (modem indicates gigabit connection - green light) Wired connection (tried direct to modem - made no difference in speed test results). Most recent messages from the Event ...
Not getting advertised speed. I signed up for the 1200 mbps plan but I am not receiving anything close to that speed. My speed fluctuates from 200 mbps to around 400 mbps. I have tried all of the recommended tips for increasing speed and nothing works. I also tried to adjust the settings on my my Xfinity Gateway, but most options are grayed out.