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PT Perusahaan Listrik Negara (Persero) ( lit. 'State Electricity Company', abbreviated as PLN) is an Indonesian government-owned corporation which has a monopoly on electric power distribution in Indonesia and generates the majority of the country's electrical power, producing 176.4 TWh in 2015. [2] [3] It was included in the Fortune Global 500 ...
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Laundry is hung to dry above an Italian street. A self-service laundry in Paris. Laundry in the river in Abidjan, 2006. Laundry is the washing of clothing and other textiles, [1] and, more broadly, their drying and ironing as well. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures ...
Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...
Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]
Assuming a $50,000 starting salary with 2% wage increases each year, 5% contributions from both the employee and employer, and a 6% annual return, saving during the first 10 years of one's career ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Total equity. Rp 12.735 trillion (2019) Owner. Sinar Mas. Website. www .smartfren .com. PT Smartfren Telecom Tbk, commonly known as Smartfren (stylized as smartfren. ), formerly known as PT Mobile 8 Telecom Tbk, is an Indonesia -based wireless network operator headquartered in Central Jakarta. It is owned by Indonesian conglomerate Sinar Mas ...