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Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Contact your bank or credit card company if you paid a scammer to report a fraudulent charge. If you sent cash by mail, contact the U.S. Postal Inspection Service and ask them to intercept the ...
Unsolicited Bulk Email (Spam) AOL protects its users by strictly limiting who can bulk send email to its users. Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page .
Due to the widespread use of web bugs in email, simply opening an email can potentially alert the sender that the address to which the email is sent is a valid address. This can also happen when the mail is 'reported' as spam , in some cases: if the email is forwarded for inspection, and opened, the sender will be notified in the same way as if ...
Scammers can use your email to target you directly. And, unfortunately, plenty of email phishing scams today are more sophisticated than the older varieties that would directly ask for your ...
A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.