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Uncertainty is an aversive state, generating cognitive stress. When strangers meet, their primary concern is to reduce their uncertainty or to increase predictability. Interpersonal communication is a developmental process that occurs through stages. Interpersonal communication is the primary means of uncertainty reduction.
The reduction of prejudice through intergroup contact can be described as the reconceptualization of group categories. Allport (1954) claimed that prejudice is a direct result of generalizations and oversimplifications made about an entire group of people based on incomplete or mistaken information.
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.
The dynamics of interpersonal communication began to shift at the break of the Industrial Revolution. The evolution of interpersonal communication is multifaceted and aligns with technological advancements, societal changes, and theories. Traditionally, interpersonal communication is grounded in face-to-face communication between people.
When a conflict occurs not just between two individuals (interpersonal conflict), but between two or more groups (intergroup conflict), additional effects of group dynamics come into play. [57] [58] Five typical emotions have been identified in groups that contribute to escalation: superiority, injustice, vulnerability, mistrust, and ...
Emotional conflict is the presence of different and opposing emotions relating to a situation that has recently taken place or is in the process of being unfolded. They may be accompanied at times by a physical discomfort, especially when a functional disturbance has become associated with an emotional conflict in childhood, and in particular by tension headaches [medical citation needed ...
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...
In social psychology, social buffering is a phenomenon where social connections can alleviate negative consequences of stressful events.. Although there are other models and theories to describe how social support can help reduce individuals' stress responses, social buffering hypothesis is one of the dominant ones.