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LinkedIn Learning is a subscription service that costs $40/month or $25/month if paid annually (as of 2021). It has a catalog of 16,000+ courses and learning paths. [ 19 ]
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LinkedIn has more than 1 billion registered members from over 200 countries and territories. [7] LinkedIn allows members (both employees and employers) to create profiles and connect with each other in an online social network which may represent real-world professional relationships. Members can invite anyone (whether an existing member or not ...
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Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.
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