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Service Labor Time Standards (SLTS) are used by automotive manufacturers to determine the time required to repair a particular malfunctioning part on one of their automobiles. The SLTS is the benchmark for other aftermarket repair facilities to determine how much to charge customers when they have their vehicle repaired.
Some companies create aftermarket repair manuals for the general public to purchase such as Clymer Haynes [1] and Triple M FZCO. [2] These manuals are also generally available as online auto repair manuals. Factory service manuals have seen the implementation of digitalization over the years.
A motor vehicle service or tune-up is a series of maintenance procedures carried out at a set time interval or after the vehicle has traveled a certain distance. The service intervals are specified by the vehicle manufacturer in a service schedule and some modern cars display the due date for the next service electronically on the instrument panel.
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The Standard distinguishes between customer-oriented processes, supporting processes and management processes. This process-oriented approach is intended to improve the overview of the whole process. This is not an isolated process, but a combination of all interacting business processes which affect the quality performance of a firm.
The Automotive Industry Standards are the automotive technical specifications of India. [1] They are based on the Central Motors Vehicles Regulations, 1989 (CMVR). All safety norms prescribed under the CMVR 1989 was based on the UN/European Regulations which are internationally accepted. [ 2 ]
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An automobile repair shop (also known regionally as a garage or a workshop) is an establishment where automobiles are repaired by auto mechanics and technicians. The customer interface is typically a service advisor , traditionally called a service writer.