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ID verification is currently available in limited locations and support channels. Your support representative will mention it if it's available, should it help in your particular support request.
If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.
If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links in the email.
A digital identity is data stored on computer systems relating to an individual, organization, application, or device. For individuals, it involves the collection of personal data that is essential for facilitating automated access to digital services, confirming one's identity on the internet, and allowing digital systems to manage interactions between different parties.
The identity document is used to connect a person to information about the person, often in a database. The connection between the identity document and database is based on personal information present on the document, such as the bearer's full name, birth date, address, an identification number, card number, gender, citizenship and more.
An identity verification service is used by businesses to ensure that users or customers provide information that is associated with the identity of a real person. The service may verify the authenticity of physical identity documents such as a driver's license , passport , or a nationally issued identity document through documentary verification.
Letter 4883C or Letter 6330C (Potential Identity Theft during Original Processing) This letter will ask you to call the IRS to verify your identity and tell them if you filed that return. Call the ...
When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.