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MSP kWh is the amount of electricity consumed at the 'meter supply point', which is the customer's meter. GSP kWh is obtained by multiplying the MSP kWh by the Line Loss Factor (LLF, a figure > 1) to include the amount of electricity lost when it is conducted through the distribution network, from the 'grid supply point' to the customer's meter ...
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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The UK historically had a coal-driven grid that generated large amounts of CO 2 and other pollutants including SO 2 and nitrogen oxides, leading to some acid rain found in Norway and Sweden. Coal plants had to be fitted with scrubbers which added to costs. [111] In 2019 the electricity sector of the UK emitted 0.256 kg of CO 2 per kWh of ...
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