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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
For premium support please call: 800-290-4726 more ways to reach us more ways to reach us
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
Voice phishing, or vishing, [1] is the use of telephony (often Voice over IP telephony) to conduct phishing attacks.. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer.
Crawler devices - A majority of fraudulent calls originate from Nigerian phone scammers, who claim $12.7 billion a year off phone scams. [23] Some callers have to make up to 1000 calls per day. To help with speeding things up, they will sometimes use crawler devices which is computerized to go through every area code calling each number.
The preferred method of payment in a technical support scam is via gift cards. [41] Gift cards are favoured by scammers because they are readily available to buy and have less consumer protections in place that could allow the victim to reclaim their money back.