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  2. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    Studies and citations are needed about how complaint systems work for women as well as men. Research is needed as to how systems work for many different national groups, for people of different socio-economic classes, and different ages, and different religions, and especially for contract workers and immigrant workers, in every country.

  3. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  4. Construction contract - Wikipedia

    en.wikipedia.org/wiki/Construction_contract

    The owner, often referred to as the 'employer' or the 'client', [1] has full authority to decide what type of contract should be used for a specific development to be constructed and to set out the legally-binding terms and conditions in a contractual agreement. [2] A construction contract is an important document as it outlines the scope of ...

  5. Contract management - Wikipedia

    en.wikipedia.org/wiki/Contract_management

    Contract management or contract administration is the management of contracts made with customers, vendors, partners, or employees.Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.

  6. Complex Projects Contract - Wikipedia

    en.wikipedia.org/wiki/Complex_Projects_Contract

    The contract was billed as the world's first contract specifically aimed at the management of time in complex construction and engineering projects. [2] The authors also stated that it was the first form to follow the Society of Construction Law Delay and Disruption Protocol, [ 3 ] and that it was also the first standard form contract to cater ...

  7. Engineering, procurement, and construction - Wikipedia

    en.wikipedia.org/wiki/Engineering,_procurement...

    Engineering, procurement, and construction (EPC) contracts (a type of turnkey contract) are a form of contract used to undertake construction works by the private sector on large-scale and complex infrastructure projects. [1] They may follow a Front-End Engineering and Design (FEED) contract.

  8. Grievance (labour) - Wikipedia

    en.wikipedia.org/wiki/Grievance_(labour)

    According to Sean C. Doyle, in his work titled, The Grievance Procedure: The Heart of the Collective Agreement, the grievance process takes on certain secondary roles in countries such as Canada, United States and the United Kingdom that can include, but are not limited to, "a mechanism for the extension of the relationship between the parties ...

  9. Construction Specifications Institute - Wikipedia

    en.wikipedia.org/wiki/Construction...

    The CSI Construction Contract Administration Practice Guide (CCAPG) provides a detailed discussion of the process of successfully delivering a construction project, focused on the roles of the various participants in the process and their relationship to one as described by contractual requirements in standard construction contracts.

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