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On October 31, 2023, Mr. Cooper was the subject of a cyber-attack which forced the company to suspend its online services for four days, from November 1 to November 5, 2023. [17] The company promised to ensure that customers will not be assessed late fees, penalties, or hits to their credit score due to the service outage. [ 18 ]
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Nationstar Mortgages, LLC, is the consumer-facing mortgage lender and servicer that operates under the service mark "Mr. Cooper". [4] In August 2017, Nationstar Mortgages, LLC, announced it was changing its name to Mr. Cooper after releasing its worst financial report to date. [ 5 ]
Lincoln Financial Group is the marketing name for LNC and its subsidiary companies. [ 2 ] LNC was organized under the laws of the state of Indiana in 1968, and maintains its principal executive offices in Radnor, Pennsylvania . [ 3 ]
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