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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).
Previously, like Quick Assist, Get Help is updated through Windows Update, not Microsoft Store, even though Get Help is built from the Universal Windows Platform. However, after the Windows 10 20H2 update, Get Help can be updated through the Microsoft Store.
Windows 10 April 2018 Update, or Windows 10 version 1803, is the fifth feature update to Windows 10. [93] Timeline: A new feature to get a chronological view of the activities the user was previously doing and to switch back to those activities. Edge, File Explorer, Maps, and other built-in applications include support for Timeline.
Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.
Finally, Microsoft is rolling out a new Quick Assist app that’s meant to give the family IT person the ability to take remote control of their parents’ or grandparents’ Windows 11 PCs to ...
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Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, [1] is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session [2] on a remote computer or virtual machine over a network connection.
Quick Assist and Remote Assistance are separate products, both included in Windows 10. This article says they are the same thing.