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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. [4] Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. [5]
411 LDA: Local Directory Assistance. 411 is dialed, and the operator is requested to search for a listing in a group of area codes local to the caller . Example: the caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 312 (Chicago, Illinois). In this case, AT&T Illinois bills the call.
411: Not assignable; N11 code for local information, local directory assistance: 412: Pennsylvania (Pittsburgh region) 1947: 1998: split to create 724; 2001: overlaid by 878; 413: Western part of Massachusetts: 1947: 414: Wisconsin (Milwaukee County includes cities of Milwaukee, West Allis, Oak Creek, and others) 1947: 1955: split to create a ...
411: Directory assistance; 511: Traffic information or police non-emergency services; 611: Telephone company (telco) customer service and repair; 711: TDD and Relay Services for the deaf and hard of hearing; 811: Underground public utility location (United States); [3] non-emergency health information and services (Canada)
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by ...
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