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Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]
Customer retention is an outcome that is the result of several different antecedents as described below. Customer satisfaction: Research shows that customer satisfaction is a direct driver of customer retention in a wide variety of industries. Despite the claims made by some one-off studies, the bulk of the evidence is unambiguously clear ...
Pa. Office of Open Records ordered city to release unredacted SWAT policy to a lawyer. City provided only redacted version, and judge got involved. In right-to-know case, judge rules against city ...
Erie County is part of the larger Erie-Meadville, PA Combined Statistical Area (CSA), which combines the populations of Erie County as well as Crawford County to the south. The Combined Statistical Area ranked seventh in Pennsylvania and 102nd-most populous in the United States with a population of 369,331.
A real estate transaction is the process whereby rights in a unit of property (or designated real estate) are transferred between two or more parties, e.g. in the case of conveyance one party being the seller(s) and the other being the buyer(s). It can often be quite complicated due to the complexity of the property rights being transferred ...
The county settled with the Orsini estate for $10,000 in December 2022, according to a copy of the settlement agreement that the Erie Times-News obtained from the county under the state's Right-to ...
Erie County: 049: Erie: 1800: Parts of Allegheny County; attached to Crawford County until 1803. Lake Erie: 267,571: 799 sq mi (2,069 km 2) Fayette County: 051: Uniontown: 1783: Parts of Westmoreland County: The Marquis de Lafayette, French-born Revolutionary War general 123,915: 798 sq mi (2,067 km 2) Forest County: 053: Tionesta: 1848
A psychiatric nurse has won a court ruling that allows her to proceed with her federal lawsuit in which she claims she was sexually harassed while working at the Erie County Prison in 2021-22.