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How the scam works: Emergency scams are about a family member or friend in a dire situation. You get a call, email, or social media message from someone claiming to be a distressed family member.
• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
You can report scam phone calls to the FTC Complaint Assistant. Online scam No. 4 : "Tech support” reaches out to you unsolicited Real tech support never reaches out to you unsolicited.
Better Business Bureau accreditation seal next to its "The Sign of a Better Business" motto (Credit: Better Business Bureau) (Better Business Bureau)
What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
Crawler devices - A majority of fraudulent calls originate from Nigerian phone scammers, who claim $12.7 billion a year off phone scams. [23] Some callers have to make up to 1000 calls per day. To help with speeding things up, they will sometimes use crawler devices which is computerized to go through every area code calling each number.
Tech support scam: The scammer poses as a tech support and claims that there is an urgent virus, or a severe technical issue on the victim's computer. The scammer may then use the sense of urgency to obtain remote control of the victim's computer by having the victim download a special software to diagnose the supposed problem. [ 20 ]