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Contact us online or by phone for help with your Sony® Consumer Electronics products.
If you're having issues with a direct.playstation.com order, contact us. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
844-247-SONY (7669) Out of Warranty Repair. PlayStation. Visit the Hardware & Repairs Support page for PlayStation products. Televisions. Open the link below to find an Authorized Servicer near you:
All. Downloads Manuals & Warranty Questions & Answers. Product Alerts. Select your product type. Looking for support on Sony Electronics products? Find comprehensive support information for Sony products.
Find contact information for customer support and media relations for Sony and its operating companies in the U.S.
To contact a Sony Group company nearest you, select a category below and then choose your country/area. Electronics, Phones / Tablets / SmartWear, Games TV, Video, Audio, Digital Still Camera, Xperia™, PlayStation®, and others.
All support for the Sony Playstation® console, Playstation games and Playstation accessories is handled by Sony Computer Entertainment, Inc. Information is available online at https://support.us.playstation.com/.