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Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
If you're having problems viewing and receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps. Fix problems receiving mail
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, , provides some useful troubleshooting tips. If you are still unable to connect, please contact your broadband provider for assistance.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
Download System Mechanic to help repair and speed up your slow PC. Try it free* for 30 days now.
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.
AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.
Disable firewall or pop-up settings. If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding ...