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When a customer decides to use toll-free service, they assign a Responsible Organization (RespOrg) to own and maintain that number. The RespOrg can be either the IXC that is going to deliver the majority of the toll-free services or an independent RespOrg. [6] When a toll-free number is dialed, each digit is analyzed and processed by the LEC.
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
The 555 exchange is not reserved in area codes used for toll-free phone numbers. This led to the video game The Last of Us accidentally including the number to a phone-sex operator. [9] The number "555-2368" (or 311-555-2368) is a carryover from the "EXchange 2368" ("Exchange CENTral") number common in telephone advertisements as early as the ...