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The Canadian Transportation Safety Board (CTSB) determined a failure of crew resource management was largely responsible for the crash of First Air Flight 6560, a Boeing 737-200, in Resolute, Nunavut, on August 20, 2011.
The crash is now used in military and civilian aviation environments as a case study in teaching crew resource management. It is also often used by the U.S. Armed Forces during aviation safety training as an example of the importance of compliance with safety regulations and correcting the behavior of anyone who violates safety procedures.
Although crew resource management (CRM) can improve safety in the aviation industry, it is not widely accepted across all cultures. This is likely due to differences in uncertainty avoidance, or "the need for rule-governed behavior and clearly defined procedures".
TEM also considers technical (e.g. mechanical) and environmental issues, and incorporates strategies from Crew Resource Management to teach pilots to manage threats and errors. The TEM framework was developed in 1994 by psychologists at University of Texas based on the investigation of accidents of high capacity Regular Public Transport (RPT ...
Here the aircraft is seen in an unrecoverable bank, a split second before the crash. This accident is now used in military and civilian aviation environments as a case study in teaching crew resource management. Actual flight path (red) of TWA Flight 3 from departure to crash point (controlled flight into terrain). Blue line shows the nominal ...
Insufficient flight crew monitoring of airspeed indications during the approach likely resulted from expectancy, increased workload, fatigue, and automation reliance. Lack of compliance with standard operating procedures and crew resource management were cited as additional factors. [94] The NTSB reached the following final conclusion:
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As an assessment tool, the NOTECHS system is heavily used to evaluate crew resource management (CRM) performance. CRM is designed to teach pilots about cognitive and interpersonal skills for an effective, safe flight; the standardised taxonomy provided by NOTECHS can also be used to evaluate the effectiveness of CRM training itself. [ 14 ]