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Slack is a cloud-based team communication platform developed by Slack Technologies, which has been owned by Salesforce since 2020. Slack uses a freemium model.Slack is primarily offered as a business-to-business service, with its userbase being predominantly team-based businesses while its functionalities are focused primarily on business administration and communication.
On February 10, 2020, it was reported that IBM will deploy Slack to all of its 350,000 employees, making IBM Slack's largest client to date. [51] On November 25, 2020, the Wall Street Journal reported that Salesforce was in advanced talks to acquire Slack. [52] The deal closed in 2021 for $27.1 billion. [53]
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Slack's free plan allows only the 10,000 most recent messages to be viewed and searched. [400] On March 18, 2020, Slack redesigned its platform to simplify and customize the user experience. [401] Slack teams allow communities, groups, or teams to join a "workspace" via a specific URL or invitation sent by a team admin or owner. [402]
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In 2020, Microsoft partnered with KUDO, a cloud-based solution with language interpretation, to allow integrated language meeting controls. [65] In June 2022, an update was released using AI to improve call audio through the elimination of background feedback loops and canceling non-vocal audio.