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Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
The awards are based on the results of the J.D. Power 2016 V2 - 2020 V2 U.S. Wireless Non-Contract Customer Care Performance Studies and 2021 (V1) Wireless Customer Care Mobile Virtual Network Operator Performance Study, which focus on the experiences of wireless service customers who made a sales transaction with their current carrier. [30]
As CLASS was an AT&T trademark, the term vertical service code was adopted by the North American Numbering Plan Administration. The use of vertical is a somewhat dated reference to older switching methods and the fact that these services can only be accessed by a telephone subscriber, going up ( vertically ) inside the local central office ...
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