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  2. Intangible asset - Wikipedia

    en.wikipedia.org/wiki/Intangible_asset

    Intangible assets are typically expensed according to their respective life expectancy. [2] [7] Intangible assets have either an identifiable or an indefinite useful life. Intangible assets with identifiable useful lives are amortized on a straight-line basis over their economic or legal life, [10] whichever is shorter. Examples of intangible ...

  3. Value network - Wikipedia

    en.wikipedia.org/wiki/Value_network

    One example of a value network is that formed by social media users. The company provides a service, users contract with the company, and immediately have access to the value network of other customers. A less obvious example is a car insurance company. The Company provides insurance. Customers can travel and interact in various ways while ...

  4. Intangibility - Wikipedia

    en.wikipedia.org/wiki/Intangibility

    Intangibility refers to the lack of palpable or tactile property making it difficult to assess service quality. [1] [2] [3] According to Zeithaml et al. (1985, p. 33), “Because services are performances, rather than objects, they cannot be seen, felt, tasted, or touched in the same manner in which goods can be sensed.” [4] As a result, intangibility has historically been seen as the most ...

  5. Customer benefit package - Wikipedia

    en.wikipedia.org/wiki/Customer_Benefit_Package

    Examples of peripheral goods and services in the fast food industry include toys (peripheral goods) that are offered as part of a kiddie's meal and a kids' play area (peripheral service) inside the fast food restaurant. The CBP may also contain some variants as part of the product offering.

  6. Business value - Wikipedia

    en.wikipedia.org/wiki/Business_value

    According to the Project Management Institute, business value is the "net quantifiable benefit derived from a business endeavor that may be tangible, intangible, or both." [1] Business value often embraces intangible assets not necessarily attributable to any stakeholder group. Examples include intellectual capital and a firm's business model.

  7. Intellectual capital - Wikipedia

    en.wikipedia.org/wiki/Intellectual_capital

    Intellectual capital is the result of mental processes that form a set of intangible objects that can be used in economic activity and bring income to its owner (organization), covering the competencies of its people (human capital), the value relating to its relationships (relational capital), and everything that is left when the employees go home (structural capital), [1] of which ...

  8. Intangible property - Wikipedia

    en.wikipedia.org/wiki/Intangible_property

    Intangible property is used in distinction to tangible property. It is useful to note that there are two forms of intangible property: legal intangible property (which is discussed here) and competitive intangible property (which is the source from which legal intangible property is created but cannot be owned, extinguished, or transferred).

  9. Economic value to the customer - Wikipedia

    en.wikipedia.org/wiki/Economic_value_to_the_customer

    Determine the different value elements that impact a customer (both positive and negative). [3] Assign a monetary value for each element. Determine the selling price of the next-best-alternative to the product or service offered. [citation needed] The cumulative monetary value for each element is known as the "total additional value."