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  2. Happiness at work - Wikipedia

    en.wikipedia.org/wiki/Happiness_at_work

    Job autonomy may be defined as the condition of being self-governing or free from excessive external control in the workplace environment. The German philosopher Immanuel Kant believed that autonomy is important to human beings because it is the foundation of human dignity and the source of all morality. [ 30 ]

  3. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.

  4. Free response question - Wikipedia

    en.wikipedia.org/wiki/Free_response_question

    Free response tests are a relatively effective test of higher-level reasoning, as the format requires test-takers to provide more of their reasoning in the answer than multiple choice questions. [4] Students, however, report higher levels of anxiety when taking essay questions as compared to short-response or multiple choice exams.

  5. Job satisfaction - Wikipedia

    en.wikipedia.org/wiki/Job_satisfaction

    Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentment with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. [1] Job satisfaction can be measured in cognitive (evaluative), affective (or emotional), and behavioral components. [2]

  6. Expectancy theory - Wikipedia

    en.wikipedia.org/wiki/Expectancy_theory

    The expectancy theory of motivation explains the behavioral process of why individuals choose one behavioral option over the other. This theory explains that individuals can be motivated towards goals if they believe that there is a positive correlation between efforts and performance, the outcome of a favorable performance will result in a desirable reward, a reward from a performance will ...

  7. Professional writing - Wikipedia

    en.wikipedia.org/wiki/Professional_writing

    Professional writing is writing for reward or as a profession; as a product or object, professional writing is any form of written communication produced in a workplace environment or context that enables employees to, for example, communicate effectively among themselves, help leadership make informed decisions, advise clients, comply with federal, state, or local regulatory bodies, bid for ...

  8. Expectancy-value theory - Wikipedia

    en.wikipedia.org/wiki/Expectancy-value_theory

    Third, an expectation is created or modified based on the result of a calculation based on beliefs and values. For example, a student finds out that a professor has a reputation for being humorous. The student assigns a positive value to humor in the classroom, so the student has the expectation that their experience with the professor will be ...

  9. Professional communication - Wikipedia

    en.wikipedia.org/wiki/Professional_communication

    Professional communication draws on theories from fields as different as rhetoric and science, psychology and philosophy, sociology and linguistics.. Much of professional communication theory is a practical blend of traditional communication theory, technical writing, rhetorical theory, adult learning theory, and ethics.