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  2. Satellite TV customer complaints keep mounting: BBB - AOL

    www.aol.com/2010/08/04/satellite-tv-customer...

    Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have ...

  3. Cable and Satellite TV, Cell Phones Top List of BBB Complaints

    www.aol.com/news/2011-04-11-cable-and-satellite...

    "The complaints filed with BBB are not only a barometer of customer satisfaction, but the. Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North ...

  4. Criticism of Comcast - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Comcast

    The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.

  5. Cable and satellite customer service falls to last place

    www.aol.com/news/2008-07-02-cable-and-satellite...

    In a recent poll of customers and their satisfaction with customer service cable and satellite providers have been ranked the lowest, dropping 3% since the first survey was performed last year.

  6. Criticism of Dish Network - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Dish_Network

    On June 3, 2009, satellite service provider EchoStar was found by Marshall, Texas, federal district court judge David Folsom to be in contempt of a permanent injunction against using some of TiVo's technology and was required to pay the DVR pioneer $103.1 million plus interest. On May 3, 2011, DISH Network Corporation and EchoStar Corporation ...

  7. Satellite television in the United States - Wikipedia

    en.wikipedia.org/wiki/Satellite_television_in...

    U.S. residential satellite TV receiver dishes. Currently, there are two primary satellite television providers of subscription based service available to United States consumers: DirecTV and Dish Network, which have 21 and 10 million subscribers respectively. [1] [2]

  8. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Others, with increases ranging from 41% to 72%, included book publishers, cell-phone equipment/supplies, telephone companies, electronic equipment repair/service, florists, travel clubs, general ...

  9. Cable Television Consumer Protection and Competition Act of 1992

    en.wikipedia.org/wiki/Cable_Television_Consumer...

    The consumer protection and customer service is ensured through Section 8. To suggest change in the treatment of such public, Section 632 of the Communications Act of 1934 had been amended. Firstly, the franchising authority was to establish and enforce customer service requirements of the cable operator.

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