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  2. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    At present, only files that are in the Windows Media (.wmv) file format may be added to your playlist. Other file types such as .mpg, .mpeg, and .avi cannot be added to the playlist. Additionally, the files must be provided by AOL. Files provided through other services cannot be added to the playlist. Clear your browser's cache

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

  5. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  6. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  7. Switch your Inbox style in AOL Mail

    help.aol.com/articles/switch-your-inbox-style-in...

    Tap Unified Inbox to keep messages in one folder. 5. Tap New/Old Mail for separate folders. 6. Tap the Back icon (Android) (iOS) to relaunch the app to view the changes.

  8. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Change any of the following settings, then click Save to finalize your selection: • Cc/Bcc Select whether or not you want Cc/Bcc displayed. • Default Compose Mode Select how you want the compose screen displayed. • Write mail in a pop-up screen. • Write mail in full plane compose. • Write mail in a separate window.

  9. AOL.com FAQs - AOL Help

    help.aol.com/articles/aolcom-faqs

    There are a variety of different features available to make using AOL.com easier. Having the ability to make AOL your homepage, access your web page internationally and having additional support methods make getting access to your services and products more convenient.