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  2. United Parcel Service - Wikipedia

    en.wikipedia.org/wiki/United_Parcel_Service

    United Parcel Service, Inc. (UPS) is an American multinational shipping & receiving and supply chain management company founded in 1907. [1] Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company [6] and one of the world's largest shipping couriers.

  3. Applications of artificial intelligence - Wikipedia

    en.wikipedia.org/wiki/Applications_of_artificial...

    An automated online assistant providing customer service on a web page. AI underlies avatars (automated online assistants) on web pages. [213] It can reduce operation and training costs. [213] Pypestream automated customer service for its mobile application to streamline communication with customers. [214]

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]

  5. Business - Wikipedia

    en.wikipedia.org/wiki/Business

    Some careers of those involved in the Human Resource field include enrollment specialists, HR analyst, recruiter, employment relations manager, etc. Information technology Many businesses have an Information technology (IT) department, which supports the use of information technology and computer systems in support of enterprise goals.

  6. Cognitive Information Processing (Career Services) - Wikipedia

    en.wikipedia.org/wiki/Cognitive_Information...

    The Cognitive Information Processing (CIP) Approach to Career Development and Services [1] [2] [3] is a theory of career problem solving and decision making that was developed through the joint efforts of a group of researchers at the Florida State University Career Center's Center for the Study of Technology in Counseling and Career Development.

  7. IBM - Wikipedia

    en.wikipedia.org/wiki/IBM

    IBM originated with several technological innovations developed and commercialized in the late 19th century. Julius E. Pitrap patented the computing scale in 1885; [18] Alexander Dey invented the dial recorder (1888); [19] Herman Hollerith patented the Electric Tabulating Machine (1889); [20] and Willard Bundy invented a time clock to record workers' arrival and departure times on a paper tape ...

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