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Don't wait on hold, text 54512 for fast answers to all your service and support needs. You can also hop on a quick chat with Oliver or connect to a live agent to get technical or billing support 24/7.
Welcome to Cox Support. Here you'll find tips for using your services, answers to your questions, and step-by-step troubleshooting guides to get the most out of your Cox services.
Remote assistance. Whether you’re at home or on the go, help is just a phone call away. We'll come to you. Our techs will repair damaged wires, replace worn-out outlets and identify bad connections. Around-the-clock support. Get the answers you need by calling us 24/7/365. Testimonials.
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need assistance with your account or need assistance with an area outage alert, please email our team at cox.help@cox.com.
If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Mary Cox Support Forums Moderator
Call customer service on Monday 1-855-882-1741 they can take your complaint over the phone and escalate it to the right people
Please note that if you unsubscribe from a promotional email, we will continue to send you these important service-related messages. If you received this email in error, please contact Cox at 800-234-3993.
For starters, sales reps at Cox are available from 8am to 8pm Monday through Friday, and from 9am to 6pm on Saturday by calling (844) 329-1496 for customer support. That number is also available for checking on the status of recent orders.
Already a Cox Residential customer? Sign in. Looking for Business service? Go to Cox Business
Cox customer service is typically available 24/7, so you can contact them at any time for assistance. How do I set up a service appointment with Cox? You can schedule a service appointment by calling Cox customer service or using the Cox website or app.