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The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...
Energy Ombudsman [165] - With over 2,500 energy companies signed up to our scheme, the Energy Ombudsman is the only alternative dispute resolution scheme in the UK energy sector. The Energy Ombudsman is approved by Ofgem to impartially and independently handle disputes between consumers and energy suppliers [166] including: gas and electricity ...
The Financial Services and Markets Act 2000 (c. 8) is an act of the Parliament of the United Kingdom that created the Financial Services Authority (FSA) as a regulator for insurance, investment business and banking, and the Financial Ombudsman Service to resolve disputes as a free alternative to the courts.
The Financial Services Compensation Scheme (FSCS) is the UK's statutory compensation scheme for customers of UK authorised financial services firms. This means it can step in to pay compensation if a firm is unable, or likely to be unable, to pay claims against it. Compensation can be in any form and by any method it determines is appropriate. [1]
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A super-complaint, as defined in section 11(1) of the UK's Enterprise Act 2002, is a complaint submitted by a designated consumer body stating that "any feature, or combination of features, of a market in the UK for goods or services is or appears to be significantly harming the interests of consumers". [2]
The main consumer protection laws in the UK are the Consumer Protection Act 1987 and the Consumer Rights Act 2015. The United Kingdom has left the European Union, but during the transition period (until end of 2020) the UK was still bound by directives of the European Union.
Banking Regulation and Supervision Agency of Turkey (BRSA) ; Capital Markets Board (SPK) ; Insurance and Private Pension Regulation and Supervision Agency (IPRSA) Turks and Caicos: Turks and Caicos Islands Financial Services Commission (TCIFSC) Uganda: Bank of Uganda ; Capital Markets Authority (CMA) ; Insurance Regulatory Authority of Uganda ...